Welcome, how can we help you?

What do you need help with? Select the topic below that best suits your issue. If that doesn’t work, then please search our Frequently Asked Questions (FAQs) — some of the most common queries can be found there.

The home delivery team delivers all around the island. You can choose the delivery address during the online checkout process. Please also note that we only deliver to addresses in Mauritius, we do not offer overseas shipping.

The delivery is done within 2 working days.

Once you have completed your shopping and you are ready to check out, you will have to select a delivery / pick date & time. You shall be informed of an approximate time of delivery beforehand.

Delivery is free for any orders over Rs 1,000. For orders under Rs 1,000 we charge a Rs 250 delivery fee. Please not that there is a minimum order value of Rs 1,000.

Payment can be done cash upon delivery or by juice.

Yes, we deliver to many businesses in Mauritius and even offer special payment facilities for our corporate clients. Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:”Times New Roman”; mso-bidi-theme-font:minor-bidi;}

Fruit baskets, hampers and grouped orders can be an option for companies.

 

If buying products for someone else as a gift, please follow the instructions below:

– Add items to your cart & select checkout when you are done.
– Make sure that you have entered the address of the recipient under “Shipping Address” & provided a valid contact number for us to contact them.
– Add a note to your order stating that this is a gift (for gift receipt) & feel free to add any additional instructions for the team.
– Pay for the order as you normally would.

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  Please note that you may not give someone “credit” to shop with us by paying a sum in advance.

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If there are modifications to the order, we highly encourage our customers to call us and we shall advise if it is possible.

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Any modification has to be mentioned in the note/comment section.

The best way to change delivery slot for an existing order is by calling our Customer Support Team on +230 57949652 or messaging them on [email protected] and requesting a change. We will then be able to confirm whether the required delivery slot is still available.

You can cancel your order by simply going to My Account page, clicking on the order number that you wish to cancel and clicking on “Cancel”. You will receive an email confirmation once the order is successfully cancelled. Note that only orders not yet fulfilled can be cancelled. Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:”Times New Roman”; mso-bidi-theme-font:minor-bidi;} Cancellation can be considered if the order has not yet been prepared.

Go to My Account, log in, click on “Edit Your Account”, and click on “Reset Password”. We will email you instructions in order to complete password change.

Your account details – name, address, phone number – can be changed at My Account pagePlease note that delivery address for already placed orders can only be changed by emailing us on [email protected] , or by calling on +230 57949652. Please don’t forget to provide your order number when you try to contact us.

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Our goods are delivered in food transport vehicles, in boxes or VPA bags that are available on our website.